Who pays for cleans?


We add a cleaning fee to your Airbnb listing, which your guest pays. Guests are used to seeing this on Airbnb listings.

The one exception is the very first clean in your property. This is the only clean you’ll need to pay for, but you can also book one-off cleans whenever you like if you’re using the property yourself.

Two days after a clean has taken place, we’ll collect the cleaning fee from your account. The cost of a clean is unique to your property, and ensures cleans of the highest standard are delivered.

We do take a commission on the cleaning fee your guests pay (just as Airbnb does). We do this to cover the cost of organising linen collection and cleans for your property.