Can you help with maintenance of my property? What does this cost?


Some hosts would like services that go beyond standard Airbnb management and we’re happy to help with those tasks as well. If you would like to enlist one of our ‘Sorters’, we offer:

‘Sorter’ call-out

$50 per job up to 2 hours and $25 per hour thereafter. This includes:

  • Purchasing and delivering essential guest supplies to set up home
  • Key cutting (if required sets aren’t provided before service starts)
  • Picking up post and sending on to host
  • Home Check
  • Furniture dry-cleaning (sofa, arm chair covers etc)
  • Changing lockbox codes
  • Any similar ad-hoc requested jobs

Mid-range maintenance call-out

$50-$70 per hour (+ GST/QST):

  • Basic plumbing (tightening taps, faulty toilet flush)
  • Basic carpentry
  • Re-pressurising boiler
  • Painting
  • Electrical work
  • Any similar ad-hoc requested jobs

Specialist call outs

Charged at cost:

  • Pest control
  • Carpet cleaning
  • Severe plumbing issues
  • Repairing / changing locks
  • Any similar ad-hoc requested jobs

The charges for any of these maintenance services goes entirely to the person/company completing the task. Organising any of this for you is included in our management fee.